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2009
2009
I felt the need to write and tell you how pleased my wife and I are with not only the beautiful screened in porch, deck, fence, and siding you installed for us several years ago, but also the way you’ve stood behind your work–even years later. We are about to sell, and the porch you constructed remains a main selling point for the house. It’s beautiful! But the customer service you guys have provided has been above and beyond what one would expect, especially years later. I’ve had to call about minor issues once or twice, and you usually show up that same day! I want to thank you and let you know that I will not hesitate to call Fence and Deck when we get settled into our new home. You guys are talented and always courteous. Again, many, many thanks! You are amazing at what you do!
Duane & Debbie from Glen Burnie, MD
Screened Porch, Deck, Fence project, finished on 10-26-2009
I wanted to write to thank you for the very professional job you did in the repair to the deck and screened room your company built for us. We have been very happy with the work, and thoroughly enjoy the screened room. We have recommended your company to many friends in the area considering this type of project. When I noticed an issue that developed with the screened porch, I called Jeff Wall who had helped us during the initial design and contract on the deck and porch. That same afternoon Jeff came out to the house to look at this issue, and within three days your team was on the job, dealing with our concerns. In the line of work I am in I have an opportunity to see a lot of work done in residential construction, and in my opinion your company is among the best in the field. Based on the high quality of the original work I felt comfortable recommending your company, and now after seeing your service after the sale I am more impressed than ever, and will be sure to pass the word.
Aidan from Crofton, MD
Deck & Screened Porch project, finished on 09-16-2009
I just want to let you know how pleased we are with our fence. From the very first phone call to your business, I was impressed with how pleasant and helpful your staff was. Kyle came out to measure (not once but twice) and was amenable to any changes we made to the original plan. He was very professional, knowledgeable, and very easy to work with, despite our multiple construction delays that had nothing to do with your company. The installation crew was also very professional and friendly, showing up when they said they were going to and always smiling in spite of unexpected run-ins with hornets and yellow jacket nests. When installation was finished, they cleaned up completely leaving nothing but a beautiful fence behind. We’ve received many compliments on our fence and will not hesitate to recommend your business to anyone who wants a referral for a fence or deck installation. Kyle and the rest of your staff have made what had been an unpleasant construction project much more pleasant. Continued success to your business.
Mimi from Annapolis, MD
Fence project, finished on 08-27-2009
It was a pleasure doing business with you. I commend you on your professionalism, integrity, and outstanding customer service. Given the opportunity, I would not hesitate to recommend your company.
Elizabeth from Glen Burnie, MD
Fence project, finished on 08-27-2009
We wanted to let you know how pleased we are with our new room addition and deck that Fence and Deck Connection built for us. It is absolutely beautiful. The workmanship that went into creating it was superb. Everyone from your company was very professional and went out of their way to accommodate our wishes. Throughout the entire planning and construction process Carl Schmidt was especially attentive to all of our needs and concerns. He went out of his way to make changes that we wanted and to make sure that everything was done to the highest standards. His dedication and expertise is to be commended. From the beginning to the end, working with Fence and Deck Connection to create our new sunroom and deck was the most pleasurable experience we have had with any contractor. Your company is number one in our book and all of our future projects will be done by you. We will recommend you to everyone.
Kevin & Diane from Pasadena, MD
Room addition & deck project, finished on 08-17-2009
This is a letter to let you know how pleased I am with the results of the fence your company constructed for me in late May. Everything came out just as I had hoped and I have already had many compliments. You may remember that this project involved a section along the back that was approximately 13 feet high, the lower half being board-on-board and the upper half lattice. Thus, it was more than a routine yard fence project. I would like to specifically point out the work of the team leader, Scott. He is obviously a skilled craftsman whom I found easy to work with. There were several mid-project issues that had to be resolved; and his ideas, flexibility and willingness to accommodate the customer were commendable. The final result was even better than the initial plan. I would also like to point out that the other two members of his team worked diligently in his absence. You may be assured I will have no hesitation about recommending Fence & Deck Connection to anyone in need of your services, and hope you have many years of business success.
Robert from Annapolis, MD
Fence project, finished on 07-30-2009
I would like to say that you all did a great job on our gate. They even came back and fixed the bottom of the gate. You all will be highly recommended by us to our friends.
Larry from Annapolis, MD
Fence project, finished on 07-29-2009
I am so glad I used your company. the fence looks great. Everyone I spoke with at your company has excellent customer service and professionalism. That is hard to find these days.
Kim from Annapolis, MD
Fence project, finished on 06-29-2009